# VoiFlow > VoiFlow is a voice operations platform: AI voice agents that answer and make real business phone calls, do the work during the call (bookings, CRM updates, tickets, payments), and carry each customer across WhatsApp, SMS and email with one shared memory. Inbound and outbound. Live in the UAE, Malaysia, the United Kingdom and the United States, with in-region hosting. Regional editions of every page: /us/, /uk/, /ae/ (UAE & GCC) and /my/ (Malaysia & Southeast Asia). Pricing is one-time setup, a monthly licence and per-minute usage; enterprise and government are quoted. ## Product - [VoiFlow | AI Voice Agents for Calls, WhatsApp, SMS & Email](https://voiflow.ai/): AI voice agents that answer and make real business calls, book and update your systems mid-call, then follow up on WhatsApp, SMS and email. Call one now. - [AI Voice Agent Platform for Calls & Messaging](https://voiflow.ai/platform/): One engine for voice, WhatsApp, SMS and email: agents that listen, reason, act in your systems and remember every customer across channels. - [Natural AI Phone Conversations in 30+ Languages](https://voiflow.ai/platform/conversation/): AI voice agents that answer on the first ring, handle interruptions, read the caller's mood and speak 30+ languages natively, tuned to how your market talks. - [AI Agents That Book & Update Your CRM Mid-Call](https://voiflow.ai/platform/work/): Bookings, orders, verifications and CRM updates done during the call, outbound campaigns that respect the list, and every promise turned into a task. - [Omnichannel AI Across Voice, WhatsApp, SMS & Email](https://voiflow.ai/platform/beyond-the-call/): One conversation across every channel. The same agent follows up on WhatsApp, SMS and email, carries the files and keeps every promise, inbound and outbound. - [Warm Handoff, Approvals & Live Call Steering](https://voiflow.ai/platform/control/): Stay in control of AI calls: warm handoffs with the story attached, approvals before it acts beyond its rules, live listening, whisper and take-over. - [Call Analytics & Live Operations Dashboard](https://voiflow.ai/platform/intelligence/): Every call recorded, summarised and scored, a live command centre for every channel, and replay that turns one fix into better calls everywhere. - [Deploy AI Voice Agents on Your Numbers or PBX](https://voiflow.ai/platform/deploy/): Native numbers, integrated with your PBX or CCaaS, or hybrid. In-region hosting, tested on your own phone and live in days. - [AI Voice Agent for Inbound & Outbound Calls](https://voiflow.ai/channels/voice/): Real calls on real numbers, answered on the first ring. The agent talks, books and writes back while the caller is on the line, then hands off warmly. - [WhatsApp AI Agent That Continues the Call](https://voiflow.ai/channels/whatsapp/): A WhatsApp AI agent that picks up where the call left off: brochures after a missed call, documents received and filed, voice notes answered. - [AI SMS Agent for Reminders & Confirmations](https://voiflow.ai/channels/sms/): Short, timely texts that read the live record at send time: reminders, links and confirmations that move the matter forward. - [AI Email Agent That Follows Up After Calls](https://voiflow.ai/channels/email/): Full answers by email with the original approved attachments, honest delivery status and replies that land on the same customer record. ## Solutions by industry - [AI Voice Agents by Industry & Use Case](https://voiflow.ai/solutions/): AI voice agents for 15 industries and 10 everyday jobs, from clinics and property launches to government service desks. One platform, configured not rebuilt. - [AI Receptionist for Clinics & Healthcare](https://voiflow.ai/industries/healthcare/): AI voice agents for clinics: bookings, reminders, no-show recovery and insurance questions in your patients' language, written straight into your system. - [AI Voice Agents for Real Estate & Property](https://voiflow.ai/industries/real-estate/): Call every lead in minutes, qualify buyers, book viewings and send brochures on WhatsApp. AI voice agents for developers, brokers and property managers. - [AI Voice Agents for Hotels & Hospitality](https://voiflow.ai/industries/hospitality/): Reservations, guest requests and upsells answered on the first ring, in every guest's language, then confirmed by WhatsApp, SMS or email. - [AI Service Desk for Government & Public Sector](https://voiflow.ai/industries/government/): Citizen service desks at national scale: ticket status by number, appointments, proactive notices by SMS and WhatsApp, hosted in-country with full audit. - [AI Voice Agents for Banks & Financial Services](https://voiflow.ai/industries/financial-services/): Verified account servicing, card and loan enquiries and collections, with compliant records, consent capture and a human handoff when it matters. - [AI Voice Agents for Retail & Ecommerce](https://voiflow.ai/industries/retail/): Order status, returns, delivery changes and win-back calls without the queue. AI agents that answer, update your store systems and follow up by message. - [AI Voice Agents for Insurance: Claims & Renewals](https://voiflow.ai/industries/insurance/): First notice of loss, claim status, renewals and policy questions handled end to end, with documents requested and sent on WhatsApp and email. - [AI Voice Agents for Education & Admissions](https://voiflow.ai/industries/education/): Enquiries, applications, document chasing and enrolment follow-ups for every intake, answered day and night in the applicant's language. - [AI Voice Agents for Logistics & Delivery](https://voiflow.ai/industries/logistics/): Where-is-my-order, redelivery booking and driver coordination at peak volume, with live tracking read from your systems and confirmations by SMS. - [AI Phone Ordering & Reservations for Restaurants](https://voiflow.ai/industries/restaurants/): Tables, private events and catering enquiries answered during the dinner rush, booked into your system and confirmed by WhatsApp or SMS. - [AI Receptionist for Home & Property Services](https://voiflow.ai/industries/home-services/): Maintenance requests, emergency dispatch and technician scheduling, answered 24/7 and booked into real windows, with updates sent by text. - [AI Collections Calls & Payment Reminders](https://voiflow.ai/industries/collections/): Respectful reminders, payment plans and promise-to-pay tracking within your rules and calling windows, followed up by SMS, WhatsApp and email. - [AI Voice Agents for Telecom & Utilities](https://voiflow.ai/industries/telecom/): Outages, billing, plan changes and field visits at subscriber scale, with proactive notices and every call written back to your systems. - [AI Contact Centre Automation for BPOs](https://voiflow.ai/industries/contact-centers/): Add AI capacity to every queue: answer, resolve and write back, then hand the hard moments to your people with the whole story attached. - [AI Voice Agents for Car Dealerships](https://voiflow.ai/industries/automotive/): Service bookings, test drives and recall outreach for every showroom, booked into your DMS and confirmed by WhatsApp or SMS. ## Solutions by job - [AI Receptionist That Answers Every Call](https://voiflow.ai/use-cases/ai-receptionist/): An AI receptionist that answers on the first ring, routes or resolves every call, takes messages that become tasks, and follows up on WhatsApp and SMS. - [AI Appointment Booking by Phone & WhatsApp](https://voiflow.ai/use-cases/appointment-booking/): Book, move and cancel appointments straight into your live calendar while the caller is on the line, then confirm and remind on WhatsApp, SMS or email. - [AI Lead Qualification Calls in Minutes](https://voiflow.ai/use-cases/lead-qualification/): Call every new lead within minutes, ask your qualifying questions, book the good ones with your team and nurture the rest across channels. - [AI Outbound Calling Campaigns](https://voiflow.ai/use-cases/outbound-campaigns/): Personal outbound calls at campaign scale: cleaned lists, calling windows, consent and DNC respected, and an outcome on every row. - [AI Reminder Calls & Follow-ups](https://voiflow.ai/use-cases/reminders/): Fewer no-shows and more confirmations: reminders that read the live booking, rebook on the spot and follow up by SMS, WhatsApp or email. - [AI Service Desk: Tickets by Phone](https://voiflow.ai/use-cases/service-desk/): Resolve, track and recall tickets by number. Callers get the real status in plain words, and every update is written back to your case system. - [AI Debt Collection Calls Within the Rules](https://voiflow.ai/use-cases/collections/): Reminders and payment plans within your bands, consent and calling windows, with promise-to-pay tracking and written confirmations. - [AI Caller Identity Verification](https://voiflow.ai/use-cases/verification/): Verify callers before anything sensitive, with knowledge checks and one-time codes, redaction on the record and a human path for exceptions. - [After-Hours AI Answering Service](https://voiflow.ai/use-cases/after-hours/): Nights, weekends and public holidays fully covered: calls answered, booked and resolved, with urgent matters escalated to the person on call. - [AI Phone Surveys & Customer Feedback](https://voiflow.ai/use-cases/surveys/): Hear from every customer, not just the angry ones: conversational surveys by phone, WhatsApp and SMS, with themes summarised for you. ## Buying - [AI Voice Agent Pricing: Setup, Licence & Usage](https://voiflow.ai/pricing/): Simple AI voice agent pricing: one setup, one monthly licence, then only the minutes you use. Starter, Growth and Scale, with enterprise quoted to your scale. - [Enterprise AI Contact Centre Automation](https://voiflow.ai/enterprise/): AI voice operations for contact centres and regulated enterprises: your numbers or PBX, in-country hosting, governance and audit, live in days, turnkey. - [AI Citizen Service Desk for Government](https://voiflow.ai/government/): AI service desks for government: ticket status by number, appointments, proactive SMS and WhatsApp notices, multilingual, hosted in-country with full audit. - [AI Receptionist for Small Business](https://voiflow.ai/business/): Answering today, not after you hire. Pick a number, choose an agent that knows your trade, and turn missed calls into booked customers. Start free. - [Call a Live AI Voice Agent Now](https://voiflow.ai/try/): Call a live VoiFlow agent on a UAE, Malaysian, British or American number, or have it call you. Hear how it handles a real call, then start free. - [Contact Sales, Support & Partnerships](https://voiflow.ai/contact/): Talk to VoiFlow sales, support or partnerships. A named person replies within one working day. Offices in Dubai, Kuala Lumpur, London and New York. ## Developers and integrations - [Integrations: CRM, Calendar, PBX & WhatsApp](https://voiflow.ai/integrations/): Connect AI voice agents to your phone system, CRM, calendar, messaging, help desk and payments. 175+ live, and SIP, REST, webhooks or MCP for the rest. - [Voice AI API: Calls, Messages & Webhooks](https://voiflow.ai/developers/): One request and a real phone rings. Put a voice agent behind your product with calls, messages, journeys, tasks and signed webhooks. Early access. - [API Docs: Quickstart, Reference & Webhooks](https://voiflow.ai/developers/docs/): Quickstart, authentication, API reference, webhooks and events, SDKs, errors and rate limits for the VoiFlow voice AI API. - [VoiFlow status](https://voiflow.ai/developers/status/): Live-style status for the VoiFlow API, voice and telephony, messaging, webhooks, dashboard and sandbox, with daily history by region since 1 October 2026. - [API changelog](https://voiflow.ai/developers/changelog/): What changed in the VoiFlow API v1 preview, newest first. New endpoints, improvements, fixes and deprecations, with a way to subscribe. - [VoiFlow SDKs](https://voiflow.ai/developers/sdks/): Typed clients for Node, Python and Go, or plain REST. Create a call, stream its events and verify webhooks. v1 preview, with install steps in the open docs. ## Company and trust - [About VoiFlow, the Voice Operations Platform](https://voiflow.ai/company/): VoiFlow is the operating layer for business calls: AI agents that answer every call and keep every promise, built from Dubai with teams in KL, London and New York. - [Trust Center: Security, Privacy & Residency](https://voiflow.ai/trust/): How VoiFlow protects every call: encryption, data residency by region, access control, audit trails, AI guardrails and the privacy commitments behind them. - [Voice AI Guides, Playbooks & Glossary](https://voiflow.ai/resources/): Playbooks for AI phone agents, product news, events and a plain-English glossary of voice AI, from the team that runs calls for a living. - [Careers: Dubai, Kuala Lumpur, London, NYC](https://voiflow.ai/careers/): Build the voice of operations. Open roles in engineering, deployment and customer success across Dubai, Kuala Lumpur, London and New York. - [Partner Program: Resellers, SIs & Carriers](https://voiflow.ai/partners/): Resellers, system integrators, telecom carriers and technology partners: bring AI voice agents to the customers you already serve, with VoiFlow behind you. - [Privacy Policy](https://voiflow.ai/legal/privacy/): How VoiFlow collects, uses and protects personal data, and the rights you have over it. - [Terms of Use](https://voiflow.ai/legal/terms/): The terms that apply when you buy or use VoiFlow's platform, managed AI service, numbers and API. - [Data Processing Agreement](https://voiflow.ai/legal/dpa/): The Data Processing Agreement that governs how VoiFlow processes personal data on behalf of its customers.