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Use case · AI Receptionist

Every call answered, routed or resolved.

A front desk that picks up on the first ring, knows your business, and either finishes the job or hands it to the right person with the story attached.

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How the job runs

AI Receptionist, start to finish.

01

Answers on your number

Your existing number, forwarded or native. The first ring is the agent’s.

Live job logUnder two minutes
  1. 0:00Answered on the first ring, in the caller’s language.
  2. 0:12The need is understood. Hours, prices and directions are answered.
  3. 0:48A booking is made, or a message is taken with a callback time the caller chose.
  4. 1:05Confirmation sent, and the team sees the summary.
Handled, and on the record.
The job, with and without

AI Receptionist: the same job, two very different days.

Every call answered, routed or resolved.

Two days, if at all
  1. 0:00The phone rings while the receptionist is with a visitor.
  2. 0:25It rings out and goes to voicemail.
  3. Next morningThe voicemail is played, and the caller is rung back. No answer.
  4. Day 2The caller has already booked with someone else.
A lost customer, and nobody knows it.

Switch to compare. Illustrative flow of a typical job, not a measurement.

Hear it

What it sounds like, and what it does while it talks.

Every action tag is a real write into your systems, made during the call, not afterwards.

Beyond the call. After the call it sends the address pin, the booking confirmation or the form by message or email, in the same thread as the call.

MMaya · Front deskInbound · 1:12 · message taken, callback set

Hello, thank you for calling. This is Maya. How can I help?

Hi, I’d like to speak to someone about my invoice.

Of course. Accounts are with a customer right now, so I’ll take the details and make sure they call you back. May I have your name and the invoice number?

Intent understood · accounts matched

It’s Sophie Clarke, invoice 20418.

Thank you, Sophie. Accounts will ring you today before 4. Does that time suit you, or is there a better one?

Message taken · callback booked

Before 4 is fine.

Both directions

Inbound and outbound, one agent, one record.

inbound

Inbound reception

  • Answers every call on your number, day and night
  • Routes by name, department or intent, and says who it’s connecting
  • Takes messages with the callback time the caller chose
outbound

Outbound follow-through

  • Returns the calls it couldn’t finish, at the time it promised
  • Rings back missed calls and unanswered voicemails
  • Confirms visits and appointments the day before
Best fit

Where it works hardest, by industry.

Healthcare & Clinics

A front desk that never leaves the desk.

Industry page

Real Estate & Property

Every enquiry answered, every viewing booked.

Industry page

Home & Property Services

Calls booked while the team is on site.

Industry page

Government & Public Services

A service line open at any hour.

Industry page
Call it now · United States line+1 (831) 282-9226

Hear it run one of your calls.

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